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Shipping & Returns

 

Terms

Salem Communications, Inc, it’s affiliates and subsidiaries including, but not limited to Caron Broadcasting, Inc., Reach Satellite Network, Inc, Salem Radio Network, Inc. and CCM Communications, Inc. undertake no liability or responsibility, and make no warranties, express or implied, with respect to the performance of the items being sold, for any failure to perform or negligent performance of any service provider, or for any other risk, incident or damage, direct or indirect, relating to or arising out of the purchase, including (but not limited to) cancellations, postponements, delays or other scheduling changes; missed events or connections or inability of purchaser to attend or claim item; and accident, injury, death, damage or expense arising from or occurring during the use of the item, or travel to/from or attendance at any event relating to the purchase of the item, by the purchaser and his/her guest(s). All purchases are voluntary and in the sole discretion of the purchaser.

 

Shipping

Most items are in the form of gift certificates and will be emailed to the email address you used when placing your order. In most cases, they will be received within 12 hours of the order being placed. Items which will not be emailed will be noted in the item description along with a description of any shipping fees.

 

Returns Policy

PDF downloads cannot be returned or exchanged. Gift certificates cannot be returned or exchanged except in the event the service provider ceases business operations.

In the event of physical product, you may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply use the contact form or call 1-800-527-5226.